graphic symbolizing "What if"

What if you don’t like the primary care provider you chose?

After you visit your new primary care provider for the first time, think about how you felt.


Would you like to go back to this office in the future? Did you feel rushed? Did you feel the doctor understood and respected you? Did the office staff treat you well? It matters because that is who you will be dealing with most often. 

graphic of two different doctors or primary care providers

If you don’t like your primary care provider, you can pick a new one!


graphic of a cell phone

Call the member services phone number on your insurance card. Explain that you want to change primary care providers and they can help you choose a different one. 

You might also need to choose a new primary care provider if your doctor stops taking your insurance.